DELIVERY

All packages are couriered using Courier Post or Fastway Couriers.  

Please note that we cannot guarantee an exact delivery date so it is best to order with plenty of lead time.(COVID-19)   

• Delivery Timeframe Guideline
  (Applies to orders received by 12 noon)  
  Auckland normally delivered (5-7working days)   from $6.99
  North Island normally delivered in  (5-7working days)  from  $9.99
  South Island normally delivered in  (5-7working days) from $13.99
  Rural deliveries normally take up to 3 days longer depending on courier routes.  from  $3.70 (EXTRA)
• Pick Up
• Must be selected at check out when placing your orders.
• Can be done at our store in Botany town Centre.
• Shop 0633 Garden lane, Botany Town Centre, East Tamaki, Auckland 2016(Check trading hours)
• International Deliveries
• Unfortunately we do not offer international service as it is very difficult to guarantee a safe journey
• Shipping & Returns  
• We are delivering your order safely and quickly to your intended destination. We will do our best to meet any requirements that you might have although we really appreciate as much advance planning from you to help ensure that your order makes it in plenty of time.   
• Delivery Tracking 
• Tracking number will be sent out to your email address you have provided once it has been posted. Please email us at hello@thesweetland.co.nz if you have not received the tracking number or need further assistance 
• No one available to receive gift at time of delivery
• If no one is available to receive the gift, It will be left at the address provided.  THESWEETLAND cannot be held liable the theft/damaged once delivery has occurred.   
• P.O. Boxes
• We are currently unable to ship to P.O. Boxes. If a P.O. Box address is given by mistake we will contact you and this may cause a delay with the delivery of your package.